FlyHere help

• Run a fresh check while online.
• Check location accuracy, active drone, and planned altitude.
• Check that you are signed in with the account the subscription belongs to.

You can buy FlyHere Pro after signing in on the website, or in the iPhone app through Apple. The relevant checkout page shows the price, interval, any free period and next renewal date before confirmation.

Manage a web subscription from your FlyHere account. Manage an in-app subscription in your Apple Account subscriptions. Access remains active until the end of the paid period.

The subscription belongs to the signed-in FlyHere account. A phone or a new sign-in method does not transfer it to another account.

File a complaint from your account on flyhere.app, where it gets an id and a date. We answer to the account email within 30 days at the latest.

Stripe processes web payments and cancellation; submit a refund request from your FlyHere account. Apple processes in-app purchases, cancellation and refunds under the App Store rules. Your statutory consumer rights are not affected.

A purchase made inside the iPhone app is refunded by Apple, not by us. Request it at reportaproblem.apple.com.

The production support email will be published before release. Until then, use the project tracker and do not include an operator ID, precise private location, or other sensitive information.

If a result differs from an official source, do not fly based on FlyHere. Report the data version, check time, general area, and a link to the official source.